Shipping & Returns

Shipment costs will be charged per the number of boxes purchased.
The following rates apply: 

Austria € 12,95 per box
Belgium € 7,95 per box
Bulgaria € 22,00 per box
Cyprus € 46,50 per box
Czech Republic € 12,50 per box
Denmark € 12,50 per box
Estonia € 14,00 per box
Finland € 17,00 per box
France € 14,00 per box
Germany € 7,95 per box
Greece € 22,00 per box
Hungary € 14,00 per box
Ireland € 14,00 per box
Italy € 17,00 per box
Latvia € 13,50 per box
Lithuania € 13,50 per box
Luxembourg € 12,50 per box
Malta € 46,50 per box
Netherlands € 5,95 per box
Poland € 12,50 per box
Portugal € 22,00 per box
Romania € 22,00 per box
Slovakia (Slovak Republic) € 22,00 per box
Slovenia

€ 22,00

per box
Spain € 17,00 per box
Sweden € 13,50 per box
United Kingdom € 13,50 per box
Norway € 46,50 per box
Croatia € 22,00 per box


All prices are exclusive of VAT.
Boxes are shipped via DHL.
Pallet transports will be arranged by mutual agreement.

Shipments can take place on workdays from Monday through Friday.
Express deliveries can be arranged at a surcharge.

Delivery times:

Netherlands 1-2 workdays.
Belgium 1-2 workdays.
Germany 1-2 workdays.
England 3-4 workdays.
Austria 3-4 workdays.
France 3-4 workdays.


Do you have any questions regarding transportation costs?
If so, please contact us via:

E-mail [email protected]
Telephone +31 (0) 172-574516


Returns:

We want you to be happy with everything you buy from us.
If you are not completely satisfied with any of the goods you purchase, please return them within 14 days.
Please contact us at [email protected] so we can send you a return form.
Return address:

GlowFactory
Achttienkavels 8
2421 AR Nieuwkoop
The Netherlands